Rivia, a startup dedicated to improving service quality in the healthcare sector by collaborating with clinics, has commenced operations in Ghana.
Currently active in Ghana, Rivia has plans to extend its services to West and East Africa. The startup forms partnerships with clinics, providing comprehensive support in customer acquisition, financing, and technology to enhance patient service quality and broaden its client base.
Rivia equips partner clinics with a hospital management system, facilitating tasks such as patient appointments, record-keeping, payment collection, and management of lab and pharmacy services. Additionally, the startup offers loans to assist clinics in upgrading physical infrastructure and expanding their inventory.
Founded by Isidore Kpotufe, a two-time entrepreneur who previously sold his startup, stabus, to the Nigerian mobility startup Treepz after raising US$1.2 million, Rivia aims to address the lack of trust in Africa’s healthcare system by prioritizing patient needs.
Patients have lost trust in Africa’s healthcare system. And technology alone won’t fix that. We need to put the patient first.
Isidore Kpotufe
Isidore Kpotufe stated, “Patients have lost trust in Africa’s healthcare system. And technology alone won’t fix that. We need to put the patient first. What is the expectation of the patient? How do we address it? That’s the way to fix it. And I believe with Rivia’s solutions, we are on the right track.”
Eric Osiakwan, managing partner of Chanzo Capital, has joined Rivia’s board of directors to provide corporate governance. Chanzo Capital is also leading a syndicate to raise US$200,000 in pre-seed funding for Rivia, with plans to close the round by the end of February. This funding will be utilized to onboard 10 clinics and provide them with essential support for scaling their business.
Eric Osiakwan expressed confidence in Rivia’s model, stating, “The healthcare need in Africa is huge and a different model needs to be explored to address the failure of existing healthcare providers, and we are confident that the Rivia model is the way to go.
