Safaricom has been certified as a Top Employer 2025 in Kenya and Africa by the Top Employers Institute (TEI) for the fourth year running. The recognition also cements Safaricom’s position as Kenya’s number one employer, reflecting its exemplary Human Resource (HR) policies and people-centric practices.
The TEI certification follows an extensive evaluation of employer practices across six HR domains, encompassing 20 critical areas such as People Strategy, Work Environment, Talent Acquisition, Learning, Diversity & Inclusion, and Well-being.
“We are pleased to be recognized as a top employer alongside some of Africa’s biggest companies. This certification is an endorsement of the strong employer brand that Safaricom has created over the years by providing an agile working environment and numerous opportunities for employees to grow in their chosen crafts,” said Dr. Peter Ndegwa, CEO of Safaricom PLC.
Founded over 30 years ago, the Top Employers Institute is a global authority on recognizing excellence in people practices. Through its Certification Programme, companies are validated, certified, and recognized as employers of choice. To date, over 2,400 Top Employers across 125 countries and regions on five continents have been certified.
Commenting on this year’s awards, TEI CEO David Plink said, “In a time of rapid change—where technological, economic, and social factors continually reshape our world—these extraordinary times bring out the best in people and organizations. The 2025 Top Employers Certification Programme showcases the resilience of certified companies that consistently prioritize the growth and well-being of their people. We are proud to celebrate these people-first leaders and teams as the Top Employers for 2025.”
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This accolade coincides with Safaricom’s preparations to celebrate 25 years of transforming lives and its ambitious goal to become Africa’s leading purpose-led technology company by 2030. The company continues to enhance its Employee Value Proposition with initiatives such as hybrid working models, flexible benefits, and comprehensive talent development programs to empower its workforce for future-fit digital careers.
Safaricom first received the Top Employer certification in 2022 and has maintained its standing since then. Vodacom Group, along with Vodacom South Africa, Vodacom Mozambique, and Vodacom Tanzania, earned certification and first-place rankings this year, showcasing the group’s collective excellence.
